Live Support`s a great success

Released on: September 15, 2008, 9:31 pm

Press Release Author: Cash Doctors

Industry: Financial

Press Release Summary: The recently implemented real-time live support chat has
proven to be a great success for Australia’s largest online payday lender, Cash
Doctors. Clients can now get instant answers to their questions without picking up
the phone.

Press Release Body: Imagine you’re sitting at work applying for a payday loan
through Cash Doctors, but there are a few details you’re unsure of. Personal phone
calls are not appreciated by your boss, so that’s out of the question, but you
really need that loan now. Don’t stress! This is exactly the situation Cash Doctors
“live support” service was designed for.

You’ve probably already spent hours chatting to your friends using MSN messenger and
other chat programs, so you’re familiar with instant messaging over the internet. If
not, it’s like an SMS conversation only internet based and it’s very easy to use.

Like MSN messenger, Cash Doctors “live support” service is chat based and clients
can use it Monday to Friday during business hours from 8.30 am – 4.30 pm. All they
have to do is visit the Cash Doctors website and click the blue box on the right
hand side that says “Live Support”.

The “live support” service is the perfect alternative if clients are unable to use
the phone or simply prefer writing to talking. It’s a real-time chat platform to
communicate with the Cash Doctor Customer Service team and it can be used to get
help with anything from filling out application forms, to updating client details or
deferring a payment. All information is kept confidential, so there’s no reason to
worry about that.

For some people it can be a little bit daunting to take out a loan through the
internet. The “live support” offers these new clients a chance to talk to a real
person and reassures them that Cash Doctors is not just a “faceless” internet
service, but a vibrant company full of friendly, professional and helpful staff.

Cash Doctors processing manager Terri Weishaupt says; we get a lot of positive
feedback from clients who use the “live support” service. They all seem to agree
that it’s quick and efficient and appreciate it as an alternative to making phone
calls.

If you want to have a look through some of our testimonials, please visit the
website at www.cashdoctors.com.au

Cash Doctors, Australia’s largest online payday lender, pays new clients $100 - $600
within 60 minutes. Members are paid within seconds, 24/7. The founders understand
their clients needs intimately, having found themselves in need of fast, convenient
cash in years gone by. In 2005 they created one - Cashdoctors.com.au


Web Site: http://www.cashdoctors.com.au

Contact Details: Cash Doctors
Suite 203, 40 Nerang St
Southport
4215
Queensland
Australia

0061 07 55912850
0061 07 55917616

jkriegbaum@cashdoctors.com.au

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